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Terms and Conditions ( .pdf,
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These terms and condition should be read
in conjunction with your policy documents.
Definitions
“CCP Cover” means the service
provided by Climate Control Protection
“Area” means the area identified
on your Certificate based on the original
survey and any future amendments notified
to and agreed by Us in writing
“You” and “Your”
means the customer (e.g. company/organisation)
or, as the context requires, any officer
of the customer.
“Us” “We” and “CCP”
CCP, its staff and agents
“Our Equipment” means the equipment
We supply on a temporary basis under the
terms of the Policy
“Certificate” means the certificate
issued to You following the risk assessment
survey
The terms and conditions set out within
this booklet explain the current details
of the services available to clients with
CCP Cover. These services are provided
by Climate Control Protection (CCP) (a
division of Climate Control Protection
Ltd) or any of the subsidiaries of Climate
Control Protection Ltd. CCP and its logo
are trademarks owned by Climate Control
Protection Ltd.
On completion of our risk assessment survey,
completion of any necessary works and
on receipt of Your premium, You will receive
a Certificate detailing your policy number
and details of the Area together with
identification of heat exit points and
electrical supplies. The Certificate must
be displayed prominently in the Area to
ensure there is no delay in the installation
of emergency equipment.
The Terms and Conditions of CCP Cover,
as set out in this booklet are correct
at time of going to press but may change
during the period of relevant cover.
1. The set up fee of CCP costs £50.00
plus VAT for any single legal entity or
single partnership. This is a one off
fee to provide membership to CCP and benefits
with CCP’s associated companies.
This fee is to be paid in full up front
and is in addition to the annual policy
premium.
This fee entitles you to
(a) to a discount upon the hire of equipment
from
CCP
(b) to effect a policy for CCP Cover
2.1 Policy Premium Payment Terms and initial
works
i) The following terms of payment for policies
are required:
a) 100% of premium prior to start of policy
cover
or
b) subject to credit approval, 20% of
premium prior to start of policy cover,
followed by 11 monthly payments thereafter.
If any installment is not made within
14 days of the due date, the policy and
membership of CCP shall lapse and any
monies then paid (including for membership
of CCP) will be forfeited
ii) All other works carried out as agreed
must be paid for in full prior to the
commencement of the policy.
2.2 Failure to meet the terms in 2.1 above
will nullify any cover provided by CCP.
3.1 Subject to the Terms and Conditions
CCP’s standard policy provides for
the loan and installation of temporary
climate control equipment for the Area
to the required level for a maximum of
4 weeks from the date of claim. If units
are required for a longer period full
rental charges at the rates then prevailing
will apply less Member’s discount.
3.2 A maximum of 3 claims under the policy
for each policy year may be made subject
to a cumulative total of equipment loan
periods pursuant to such claims of 4 weeks.
A policy year is 12 months from the later
of :
a) commencement
b) renewal of the policy.
4. CCP Cover and its associated service
as outlined in paragraph 4.1 and 4.2 below
are available (subject to the terms and
conditions and payment of the relevant
fee) when Your existing climate control
systems fails due to breakdown. CCP Cover
does not provide cover for routine servicing
or non-essential repairs of your equipment.
CCP Cover is not to be used and is not
available in place of regular servicing
and maintenance as recommended by the
manufacturer of the original equipment.
4.1 The provision of temporary climate
control equipment in the Area in order
to maintain desired climatic conditions
in the event of main equipment breakdown
4.2 The provision of temporary climate
control equipment other than in the Area
to the same level as agreed in the original
survey should it be necessary to relocate
from the Area due to fire, flood or other
natural disaster not caused through terrorism
(but not the relocation of temporary climate
control equipment from the Area to the
new area) (Clause 12).
Provided always the level of service available
depends on the service level requested
at the time of taking out the policy.
5. CCP reserves the right to refuse to
provide emergency service unless You are
present.
6. Whilst CCP seeks to meet the service
needs of all its clients at all times,
its resources are finite and this may
not always be possible – for example,
when CCP is faced with circumstances outside
of its reasonable control or expectations
such as (but without limitation) extreme
weather conditions. Without prejudice
to Paragraph 7 below under no circumstances
shall CCP be responsible for any indirect,
economic or consequential losses which
result form any service provided (or failure
to provide service), whether caused by
negligence or otherwise.
7. CCP’s maximum liability howsoever
arising for failure to perform its obligations
shall be limited to the return of the
relevant annual premium or part then paid
by You. CCP reserves the right to refuse
service where it is required when the
problem with the installed system is substantially
the same as a previous problem arising
in the Area within the immediate preceding
3 months and which has not been rectified
by You. CCP does not accept any responsibility,
however caused, for Your equipment failure
including data loss. CCP only undertakes
to provide temporary cooling to the Area
by reasonable means.
8. CCP is not in a position to comment
on the general condition of existing equipment
or the length of time of repair or cost
to repair. However, We may be able to
suggest suitable companies for this repair.
9. CCP follows strict Health and Safety
Rules and at no time will CCP deviate
from the original risk assessment or breach
any Health and Safety Regulations.
10.1 If CCP finds that modifications of
your systems or the Area have been made
without notification in writing to Us
or the Heat Exit Points have been blocked
or restricted, We will endeavour to provide
our service but you must meet any costs
associated with removing such blockage
or providing additional equipment to meet
the new requirement not notified to Us.
10.2 If You change the Area or equipment
or situation covered by the policy without
notifying Us of these changes any additional
cooling required would be charged at the
standard rate less member’s discount.
11. In the event of air conditioner failure
You must contact Us for assistance promptly.
CCP takes no responsibility if a third
party is contacted and CCP is under no
obligation to reimburse You or the third
party.
12. In the event of fire or flood to the
Area not caused by war or terrorism before
the installation of the temporary climate
control equipment CCP will use reasonable
endeavours to provide cooling to cover
the similar size area as the Area and
equipment if it is deemed necessary temporarily
to relocate the Area.
13. It is Your responsibility to ensure
that the adequate power is supplied to
the Area.
14. No claim can be made for two clear
days after the policy has commenced and
accepted by CCP. If We supply temporary
climate control equipment within this
period You will incur full hire charges
less the CCP member’s discount.
15. Any false claim, however occurring,
will result in full hire charge of any
units used plus the immediate termination
of the policy without refund.
16. If CCP requests service records on
the existing climate control equipment.
You will promptly supply the same to Us.
17. CCP’s Standard Call Out is within
4 hours from receiving initial claim call
but this call out time is only a guide
and whilst CCP strives to achieve this,
CCP or its agents cannot be held responsible
if this time is exceeded for whatever
the reason.
18. Commissioning of temporary units will
vary in every situation. CCP will endeavour
to stabilise the situation in the most
reasonable effective manner whilst temporary
units are being commissioned.
Should the cooling provided by CCP be
insufficient due to extreme weather conditions
then CCP will use reasonable endeavours
to provide additional units at no extra
cost.
19. CCP is unable to provide any guarantees
in relation to Your power supply. At the
time of initial survey the power requirements
will be discussed including the option
to separate emergency air conditioning
power supply from any sensitive equipment
supply.
20. If you call out CCP out of agreed call
times this will result in extra charge
to the member.
Policy Type Call Out Periods
Base 24 hours 7 days a week (including
Bank Holidays)
Standard 08:30am to 17.30pm Monday to
Friday (excluding Bank Holidays)
Platinum 24 hours 7 days a week (including
Bank Holidays)
21. Any equipment failures to the temporary
climate control equipment must be notified
to the claim line immediately. Should
We find that failure has not occurred
or is due to Your neglect CCP will charge
for the relevant call out.
22. Any recommendation and modifications
that are highlighted within the policy
documentation must be undertaken either
by CCP (at Your cost) or Your own contractor
within the time agreed, but if the latter
CCP reserve the right to check that the
works have been carried out satisfactorily.
23. All survey’s will have a plan
of Area and equipment/people to be covered
and will be signed by Your representative
and on behalf of CCP. It will be Your
responsibility to make sure that the person
signing the agreement will have Your authority
to sign. Any modification to this plan
must be notified immediately to CCP to
ensure continuation of coverage.
24. The “survey” will remain
the property of CCP at all times..
25. Cancellation of service
25.1 You may cancel the policy:
i) Within 14 days of start of cover without
penalty charge. Any other work carried
out will be charged in full excluding
membership charge.
ii) 14 days to end of 3rd month, 50% of
year’s premium will be charged,
plus any other work carried out.
iii) End of 3rd month to end of 6th month
75% of years premium will be charged,
plus any other work carried out.
iv) 6 months plus full premium, plus any
other work carried out.
25.2 Cancellation after any claim at any
time during the policy’s life will
result in full payment of premium for
the full year and all extra costs incurred
by the member.
25.3 CCP reserves the right to cancel at
any time, and unless such cancellation
is for cause a due proportion of the premium
will be refunded at CCP’s discretion.
26. At all times CCP and/or its agents
remain the owners of Our Equipment and
any losses or damages will be charged
to You at list price then prevailing.
27. You are responsible for obtaining additional
equipment outlined in the policy such
as scaffolding, access equipment or other
lifting equipment.
28. You are responsible for insuring the
Our Equipment whilst on your premises.
29. At the end of the claim You must terminate
the loan of Our Equipment through the
claim line and CCP will arrange the decommissioning
and removal Our Equipment. This will be
done as quickly as possible and not more
than 7 days after the termination date.
You are responsible for Our Equipment
until collection has been completed by
Us.
30. You are required to pay for all fuel
including electricity and gas relating
to Our Equipment.
31. You must not move or interfere with
or attempt to repair Our Equipment or
allow others to do so.
32. You must not transfer or assign any
of your rights or obligations under this
agreement.
33. There will be an additional charge
if when Our engineers arrive on site there
is no representative available from You.
34. Exclusions
Notwithstanding any other provision We
shall have no liability or obligation
under the policy in respect of:
34.1 Repairs and maintenance to fixed climate
control equipment.
34.2 Any costs arising from the Risk Assessment
and its associated recommendations.
34.3 Subject to Clause 4.2 loss or damage
arising out of fire lightning explosion,
flood inundation or water leaking or discharged
from any sprinkler installation or any
attempt thereof.
34.4 Loss or damage caused by the willful
neglect of You or Your equipment.
34.5 Loss or damage occurring by fire or
explosion occasioned by or happening through
or in consequence directly or indirectly
of Terrorism.
34.6 Any consequence whether direct or
indirect of war invasion act of foreign
enemy hostilities (whether war be declared
or not) civil war rebellion revolution
insurrection military or usurped power
confiscation commandeering nationalisation
or requisition or destruction of or damage
to property by or under the order of any
Government Public Municipal or Local Authority
riot strike lockout or civil commotion.
34.7 Loss or damage occasioned by pressure
waves caused aircraft and other aerial
devices travelling at sonic or supersonic
speeds.
34.8 Loss of power to your building however
it may be caused.
34.9 The inability to gain safe access
to the Area
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